Shipping FAQ
Shipping FAQ
Can I change my shipping address?
You can always update the addresses used on your account by visiting the "My Addresses" page. You must be logged in to your account to update your address. If you've already placed an order and would like to change the shipping address on that order, you may do so any time up until the time your order goes to fulfillment. To do so visit the "My Orders" page and choose "Edit or Cancel" next to the order you'd like to change. You can also edit or cancel your order by clicking the "View My Order" link in your order confirmation email. Learn more about how to cancel or change your order by clicking here. NOTE: If you would like to edit your order the current order will be cancelled and refunded/voided. This gives you fullest flexibility when editing your order. Your shopping cart will then be reloaded and you can make the necessary changes.
Which shipping services do you use?
SMOKEGEM uses USPS as shipping carriers. Each carrier offers a variety of services including economical options as well as expedited and overnight services. SMOKEGEM also offer free shipping for all USA order over $50. The service used for free shipping will vary depending on the size and weight as well as the distance from our warehouse in Florida. Free shipping services will be selected by SMOKEGEM at time of fulfillment.
How can I track my order?
There are several ways you can track your order placed on SMOKEGEM: Shipping Confirmation Email Upon fulfillment of your order, you will receive a shipping confirmation email with a tracking number, shipping provider and shipping service included. This email will be sent to the email address provided when placing your order or the one associated with your account if you have one.
My Account Page
If you've created an account with us, you can visit the "My Account" page at any time to view your order history. Click the order number you are trying to track and your tracking number link will be provided on the order detail page.
Order Status Page
Your order status page give you all the information regarding your order including where it's currently at, the ability to sign up for notifications and an order summary. Your order status page can be accessed by clicking the "View your order" button in your order confirmation email.
Why my order is marked delivered but I haven't received it?
SMOKEGEM verifies the location and delivery status of each package with the individual carrier. If your tracking information shows that your package was delivered that means we have confirmed delivery with the carrier. If you believe that this information is incorrect or that your package was lost or stolen you will need to file a claim with Route Shipping Insurance (if purchased with your order). SMOKEGEM offers Route Shipping Insurance to every customer at checkout for protection against lost, stolen or damaged orders. By de-selecting this option at checkout, SMOKEGEM is not responsible for packages stolen off porches, from mailboxes, lost or damaged by carrier etc. All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. If you purchased Route Shipping Insurance with your order you can click here to start a claim. You can read our full shipping policy by clicking here.
Is shipping discreet?
Yes, all of our packaged are shipped discreetly in a plain white or brown box or envelope. Shipping label return address will mention SMOKEGEM or SMOKEGEM.com. Items in your shipment will not be listed anywhere on the package with the exception of international shipments that require merchandise information for customs purposes.
My package was stolen, what can you do?
If you purchased Route Shipping Insurance, your order is covered against stolen packages. To learn how to file a claim with Route click here. If this option was de-selected at checkout, SMOKEGEM is not responsible for the stolen package and you will need to contact the shipping carrier to file a claim with them directly. All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
How do I file a claim with USPS?
If you believe that your tracking information is incorrect or that your package has been lost/stolen by USPS, you will need to file a claim with them directly. To do so by clicking here. NOTE: All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
Ask Question?
- Description
-
Buy Torch Live Sugar Blend Disposable Vape 3.5G
Get ready to elevate your experience with Torch Live Sugar Blend THC Disposable Vape! This 3.5 gram vape offers a one-of-a-kind combination of 8OH-9 THC, THC-P, and Live Resin Terpenes, giving you an unmatched and powerful high. Trust us to exceed your expectations and elevate you to new heights!
Unleash the extraordinary Torch Live Sugar Blend, expertly crafted with the finest THC. Its preheating function allows for a quick and convenient first inhale- ideal for busy days or quick breaks. Treat yourself and savor the irresistible flavors and potent effects. Elevate your vaping experience with the sweet and satisfying Torch Live Sugar. Featuring diverse strains like Gorilla Bomb and Raskal OG, you can select the ideal indica, hybrid, or sativa to suit your desires. Place your confidence in the exceptional quality, potency, and safety of this disposable vape, thoroughly tested by a third-party lab for ultimate satisfaction.
Torch Live Sugar Blend Disposable Vape 3.5G For Sale
Step up your cannabis game with the Torch Live Sugar Blend THC Disposable Vape! This powerful device features a preheat button and USB charging, delivering a clean and invigorating high. Plus, with eleven irresistible flavors to choose from, you can't go wrong. Order now from Smokegem Online Shop for the best deal and speedy delivery.
Torch Live Sugar Blend Disposable Vape 3.5G Features:
- Capacity: 3.5G (3500mg)
- Battery Capacity: Integrated Rechargeable
- Cannabinoid: Blend of 8OH-9 THC + THC-P + Live Resin Terpenes
- Concentrate: Live Resin, Terpenes
- Heating Element: Ceramic Coil
- Firing: Draw-Activated
- Preheating Function
- LED Battery Life Indicator Light
- Chassis Construction: Polycarbonate
- < 0.3% Delta-9 THC
- 3rd Party Lab Tested
- Charging: Type-C Port
Available Flavors & Strains:
- Blackberry Muffin – Indica
- Death Star – Indica
- Khalifa Kush – Indica
- Bull Rider – Indica
- Sour Raspberry – Hybrid
- Pineapple Fritter – Hybrid
- Gorilla Bomb – Sativa
- Golden Goat – Sativa
- Peach Mimosa – Sativa
- Rascal OG – Sativa
Blackberry Muffin (Indica): Experience profound relaxation and tranquillity with the calming effects of this indica strain.
Golden Goat (Sativa): This sativa strain's euphoric effects will spark your creativity and increase your energy levels.
Khalifa Kush (Indica): Experience deep relaxation and unwinding with the exquisite effects of this indica strain.
Raskal OG (Indica): Experience profound relaxation and tranquillity with the relaxing effects of this indica strain.
Sour Raspberry (Hybrid): This well-balanced hybrid strain provides a symphony of flavors and sensations.
Peach Mimosa (Sativa): This sativa strain will transport you to a tropical paradise with its stimulating effects.
Pineapple Fritter (Hybrid): This wonderful hybrid blend provides the best of both worlds, promoting balance and relaxation.
Gorilla Bomb (Sativa): The stimulating effects of this sativa alternative will improve your mood and enhance your brain.
Bull Rider (Indica): Experience euphoric happiness and comfort with the relaxing effects of this strong indica combination.
Death Star (Indica): The sedative effects of this classic indica strain will leave you feeling peaceful and relaxed.Consuming this product can expose you to chemicals including beta-myrcene, which is known to the State of California to cause cancer and Δ9-Tetrahydrocannabinol, which is known to the State of California to cause birth defects or other reproductive harm.