Shipping FAQ
Shipping FAQ
Can I change my shipping address?
You can always update the addresses used on your account by visiting the "My Addresses" page. You must be logged in to your account to update your address. If you've already placed an order and would like to change the shipping address on that order, you may do so any time up until the time your order goes to fulfillment. To do so visit the "My Orders" page and choose "Edit or Cancel" next to the order you'd like to change. You can also edit or cancel your order by clicking the "View My Order" link in your order confirmation email. Learn more about how to cancel or change your order by clicking here. NOTE: If you would like to edit your order the current order will be cancelled and refunded/voided. This gives you fullest flexibility when editing your order. Your shopping cart will then be reloaded and you can make the necessary changes.
Which shipping services do you use?
SMOKEGEM uses USPS as shipping carriers. Each carrier offers a variety of services including economical options as well as expedited and overnight services. SMOKEGEM also offer free shipping for all USA order over $50. The service used for free shipping will vary depending on the size and weight as well as the distance from our warehouse in Florida. Free shipping services will be selected by SMOKEGEM at time of fulfillment.
How can I track my order?
There are several ways you can track your order placed on SMOKEGEM: Shipping Confirmation Email Upon fulfillment of your order, you will receive a shipping confirmation email with a tracking number, shipping provider and shipping service included. This email will be sent to the email address provided when placing your order or the one associated with your account if you have one.
My Account Page
If you've created an account with us, you can visit the "My Account" page at any time to view your order history. Click the order number you are trying to track and your tracking number link will be provided on the order detail page.
Order Status Page
Your order status page give you all the information regarding your order including where it's currently at, the ability to sign up for notifications and an order summary. Your order status page can be accessed by clicking the "View your order" button in your order confirmation email.
Why my order is marked delivered but I haven't received it?
SMOKEGEM verifies the location and delivery status of each package with the individual carrier. If your tracking information shows that your package was delivered that means we have confirmed delivery with the carrier. If you believe that this information is incorrect or that your package was lost or stolen you will need to file a claim with Route Shipping Insurance (if purchased with your order). SMOKEGEM offers Route Shipping Insurance to every customer at checkout for protection against lost, stolen or damaged orders. By de-selecting this option at checkout, SMOKEGEM is not responsible for packages stolen off porches, from mailboxes, lost or damaged by carrier etc. All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. If you purchased Route Shipping Insurance with your order you can click here to start a claim. You can read our full shipping policy by clicking here.
Is shipping discreet?
Yes, all of our packaged are shipped discreetly in a plain white or brown box or envelope. Shipping label return address will mention SMOKEGEM or SMOKEGEM.com. Items in your shipment will not be listed anywhere on the package with the exception of international shipments that require merchandise information for customs purposes.
My package was stolen, what can you do?
If you purchased Route Shipping Insurance, your order is covered against stolen packages. To learn how to file a claim with Route click here. If this option was de-selected at checkout, SMOKEGEM is not responsible for the stolen package and you will need to contact the shipping carrier to file a claim with them directly. All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
How do I file a claim with USPS?
If you believe that your tracking information is incorrect or that your package has been lost/stolen by USPS, you will need to file a claim with them directly. To do so by clicking here. NOTE: All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
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Shop Relax Aid 600mg Mood, Calming Capsules
100% Authentic. Straight from the Manufacturer in Carlsbad, CA. No Prescription Needed.
Relax Aid 600mg for Mood, Calmness, Relaxation
Buy more = Save more with us!
Relax Aid 600mg was formulated by the creators of Addall XR, a renowned pharmaceutical, to provide a calming and relaxing experience that mimics the effects of alprazolam. This patented blend of 600mg promotes peaceful relaxation, alleviates stress, and uplifts mood. Utilizing the crucial component Mitragynine extracted from kratom, this powerful combination can deliver hours of tranquility and serenity.
Relax Aid's 600mg capsules promote peace and relaxation. Carefully formulated with a potent kratom combination, this one-of-a-kind Mitragynine formula ensures a delightful euphoric experience to unwind after a long day. Relax Aid 600mg Calming Capsules are available at the greatest price and with fast shipping from the Smokegem online shop.
XanRelax (Now RelaxAid) for Stress Reduction and Deep Relaxation
Feel the ultimate serenity and tranquility with XanRelax (RelaxAid) - created by the makers of the renowned Addall XR. This unique supplement produces an effect similar to alprazolam (generic Xanax) to induce a state of inner peace.
Should I take XanRelax for Anxiety?
XanRelax helps you to keep calm without the use of pharmaceuticals. The proprietary blend helps you stay calm and relaxed throughout the day.
What is the active ingredient in XanRelax?
XanRelax utilizes Mitragynine, the active ingredient in Kratom that calms and elevates mood. XanRelax is a supplement that can keep you relaxed for hours at a time.
How much XanRelax should I take? What's the dosage?
We recommend you DO NOT EXCEED 2 CAPSULES IN A 24 HOUR PERIOD.
How will XanRelax make me feel?
- ENHANCED MOOD - Uplift your mental state, fight depression.
- PROMOTE CALMNESS - Achieve high-level awareness of the steps required to stay calm.
- PROMOTES RELAXATION - Chill the day away. Reduce your anxiety with XanRelax.
Life is hard. Work can be overwhelming and it never stops - but sometimes you need too. When life is rough and you need to unwind. Relax Aid is your solution. From the manufacturer of the ever-popular Addall XR. With Relax Aid you can keep calm without the use of pharmaceuticals. A proprietary blend specially formulated to help promote calm and relaxation similar to a feeling of alprazolam (generic Xanax).
RelaxAid Capsules utilizes Mitragynine, the active ingredient in Kratom that calms and elevates mood.
We all need a break from the daily stresses of life and RelaxAid is a supplement that can keep you relaxed for hours at a time. The perfect solution to deliver your daily dose of ease.
SUPPLEMENT FACTS RELAX AID Serving Size: 1 Capsule CALMNESS RELAXATION Servings per container: 2 ENHANCED MOOD Proprietary Blend 600mg Mitragynine, 7-Hydroxymitragynine, 5-Hydroxytryptophan, Y-L-Glutamylethylamide, gamma-aminobutyric acid Total Mitragynine % 1.76 * Daily Value Not Established Other Ingredients: Geletin, Titanium Dioxide, FD&C yellow #6, DF&C Red #3 *These Statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, prevent, or cure any disease. This product is not for sale to persons under the age of 18. This Dietary supplement should not be taken by people who are sensitive to herbal products. Do not use if you are pregnant or nursing, have high blood pressure, are taking antidepressants, have heart or thyroid disease, diabetes, have prostate problems, have ever had a seizure, or if you are taking an MAO inhibitor. If tremors, nausea, or nervousness occurs then consume plenty of water and discontinue use. Store in a cool dry place and avoid excess heat and humidity. When using this product avoid alcoholic drinks.
The manufacturer and distributors of this product assume no liability for the misuse or misrepresentation of this product.