Shipping FAQ
Shipping FAQ
Can I change my shipping address?
You can always update the addresses used on your account by visiting the "My Addresses" page. You must be logged in to your account to update your address. If you've already placed an order and would like to change the shipping address on that order, you may do so any time up until the time your order goes to fulfillment. To do so visit the "My Orders" page and choose "Edit or Cancel" next to the order you'd like to change. You can also edit or cancel your order by clicking the "View My Order" link in your order confirmation email. Learn more about how to cancel or change your order by clicking here. NOTE: If you would like to edit your order the current order will be cancelled and refunded/voided. This gives you fullest flexibility when editing your order. Your shopping cart will then be reloaded and you can make the necessary changes.
Which shipping services do you use?
SMOKEGEM uses USPS as shipping carriers. Each carrier offers a variety of services including economical options as well as expedited and overnight services. SMOKEGEM also offer free shipping for all USA order over $50. The service used for free shipping will vary depending on the size and weight as well as the distance from our warehouse in Florida. Free shipping services will be selected by SMOKEGEM at time of fulfillment.
How can I track my order?
There are several ways you can track your order placed on SMOKEGEM: Shipping Confirmation Email Upon fulfillment of your order, you will receive a shipping confirmation email with a tracking number, shipping provider and shipping service included. This email will be sent to the email address provided when placing your order or the one associated with your account if you have one.
My Account Page
If you've created an account with us, you can visit the "My Account" page at any time to view your order history. Click the order number you are trying to track and your tracking number link will be provided on the order detail page.
Order Status Page
Your order status page give you all the information regarding your order including where it's currently at, the ability to sign up for notifications and an order summary. Your order status page can be accessed by clicking the "View your order" button in your order confirmation email.
Why my order is marked delivered but I haven't received it?
SMOKEGEM verifies the location and delivery status of each package with the individual carrier. If your tracking information shows that your package was delivered that means we have confirmed delivery with the carrier. If you believe that this information is incorrect or that your package was lost or stolen you will need to file a claim with Route Shipping Insurance (if purchased with your order). SMOKEGEM offers Route Shipping Insurance to every customer at checkout for protection against lost, stolen or damaged orders. By de-selecting this option at checkout, SMOKEGEM is not responsible for packages stolen off porches, from mailboxes, lost or damaged by carrier etc. All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. If you purchased Route Shipping Insurance with your order you can click here to start a claim. You can read our full shipping policy by clicking here.
Is shipping discreet?
Yes, all of our packaged are shipped discreetly in a plain white or brown box or envelope. Shipping label return address will mention SMOKEGEM or SMOKEGEM.com. Items in your shipment will not be listed anywhere on the package with the exception of international shipments that require merchandise information for customs purposes.
My package was stolen, what can you do?
If you purchased Route Shipping Insurance, your order is covered against stolen packages. To learn how to file a claim with Route click here. If this option was de-selected at checkout, SMOKEGEM is not responsible for the stolen package and you will need to contact the shipping carrier to file a claim with them directly. All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
How do I file a claim with USPS?
If you believe that your tracking information is incorrect or that your package has been lost/stolen by USPS, you will need to file a claim with them directly. To do so by clicking here. NOTE: All items purchased from SMOKEGEM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. You can read our full shipping policy by clicking here.
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Buy Modus Snow Balls THCA Flower 3.5G
Enjoy an awesome smoking experience with Modus Snow Balls! This 3.5g product contains excellent THC-A flower mixed with THC-P and boosted with THC-A diamonds for a potent high. Choose from six tempting strains to find the perfect match. Whether you want to relax, get motivated, or have a good time, Modus Snow Balls can transport you to a state of hemp nirvana.
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Modus Snow Balls THCA Flower 3.5G For Sale
Indulge in the ultimate cannabis experience with Modus Snow Balls THCA Flower 3.5g. This unrivaled blend features potent THC-P and sparkling THC-A Diamonds, resulting in a masterpiece for true connoisseurs. Immerse yourself in a world of unbeatable strength and mouthwatering flavor with strains like Bad Apple, Pink Matcha Slush, and Galactic Gas. Purchase your 3.5g of Modus Snow Balls THCA Flower today at the best price from Smokegem Online Shop and receive expedited shipping within the USA, specifically Florida. Order now and elevate your cannabis game!
Modus Snow Balls THCA Flower Strains
Let’s talk strains, because variety is the spice of life, right? Whether you prefer the mellow vibes of a hybrid, the sedating effects of an indica, or the energizing buzz of a sativa, Modus Snow Balls has got you covered.
- Adios MF – Hybrid – perfect balance of relaxation and creativity, making it ideal for social gatherings or solo adventures.
- Bad Apple – Indica dominant Hybrid – your go-to strain for winding down after a long day, with its calming indica-dominant effects that soothe the body and mind.
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- Crack Pack – Hybrid – This sativa-dominant hybrid offers a burst of energy and focus that’s perfect for tackling your to-do list or getting creative in the studio.
- Galactic Gas – Sativa dominant Hybrid – sure to leave you feeling uplifted and invigorated, with its cerebral high and mood-boosting effects.
- Pink Matcha Slush – Indica dominant Hybrid – offers a calming and sedating high that’s perfect for relaxing after a long day.
Additional Product Information
- 32% Total Cannabinoids
- Made with US-Grown Hemp
- Third-Party Lab Tested
- 2018 Farm Bill Compliant Containing Less Than .3% Delta-9